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公文汇,办公文档之家

酒店管理文职人员英文

hotel clerk

　　sandy lin 15/f,tower2,bright china,building1,beijing.
　　objective:to contribute developed customer relations and administrative skills to a challenging in a hotel.
　　
　　summary of qualifications:
　　developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
　　detail-and goal-oriented.
　　function well in high-stress atmosphere.
　　knowledgeable on both eeco and aptec computers systems.
　　career history
　　1992-present the oliver hotel,whitewater,ks
　　hotel clerkresolved guests'' needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests，corporate accounts,and suite rentals.inspected rooms.
　　
　　1988-1991 walden hotel,walton,kstrained personnel.handled telephone,international fax and telex bookings.maintained daily and monthly reports tracking demands and guaranteed no-show billing.utilized aptec computer for inputting group booking and lists. 公文汇 www.gongwenhui.com
　　hotel clerk
　　
　　1986-1987 walden hotel,walton,ks
　　sales associate
　　assisted customers.maintained stock.opened/closed shop.tracked best selling novels,and made recommendations to customers.
　　1983-1985 bethel college,north newton,ks
　　secretary
　　responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers.
　　education
　　bethany college,lindsborg,ks
　　bachelor of science;sociology,1983
　　preferences
　　furnished upon request.
　　candidate''s customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
　　education is de-emphasized because candidate''s work history is strong.
公文汇 www.gongwenhui.com